Job Description
This role sits at the center of how customers stay connected when they travel. As a Senior Manager in Product Marketing for Roaming and Premium Numbers, your work will shape how people experience connectivity beyond borders—simple, reliable, and worth the price they pay.
You will be responsible for growing roaming revenue while making sure the service feels smooth for customers. It’s not only about numbers; it’s about understanding what travelers expect when they switch networks in another country. You will look closely at usage patterns, customer behavior, and feedback to see what works and what needs to improve.
A big part of your role is building and refining roaming products. From pricing plans to bundled offers, you will design options that are easy to understand and genuinely useful. You will also guide campaigns that speak directly to customer needs—whether it’s frequent travelers, business users, or occasional tourists. These campaigns should feel personal, not generic.
You won’t be working alone. This role requires close coordination with teams across technology, finance, customer service, and partnerships. Together, you will make sure services run without interruptions and remain competitive in the market.
Customer experience is a key focus. You will monitor feedback, track complaints, and ensure improvements are made where needed. Every touchpoint—before, during, and after travel—should feel consistent and dependable.
You will also keep an eye on the market. Competitors, pricing trends, and changing customer expectations will help guide your decisions. Regular reporting and insights will support leadership in making informed choices.
This role is suited for someone who balances business thinking with customer understanding. It’s about building products that perform well while also making life easier for the people who use them.
Salary
- Annual range: AED 360,000 – AED 660,000
- Estimated monthly salary: AED 30,000 – AED 55,000
Benefits
- Health insurance coverage
- Competitive salary with performance-based bonuses
- Exposure to international telecom operations and partnerships
- Paid annual leave and travel allowance (as per company policy)
- Professional growth through cross-functional collaboration
- Opportunity to lead high-impact revenue portfolios
- Access to learning and development programs
- Stable and well-structured work environment
Requirements
Experience:
- Minimum 8+ years in telecom, especially in product marketing or related roles
Education:
- Bachelor’s degree in Marketing, Management, Telecom, or related field
Core Skills:
- Ability to manage revenue targets and track performance
- Strong understanding of telecom products, especially roaming services
- Good understanding of customer behavior and market trends
- Experience in pricing, product design, and campaign planning
- Ability to work with multiple teams and manage responsibilities effectively
- Strong communication and coordination skills
Additional Strengths:
- Ability to negotiate and manage partnerships
- Strong analytical thinking and decision-making ability
- Experience in digital marketing or customer lifecycle management
Location
Abu Dhabi, United Arab Emirates
About the Company
e& (formerly known as Etisalat) is more than just a telecom provider—it’s a company that has grown alongside the region, quietly shaping how people connect, work, and live every day. Headquartered in Abu Dhabi, it has built a strong presence by serving millions of customers and supporting businesses of all sizes across the UAE.
Over the years, e& has moved beyond traditional telecom services and stepped into a wider digital space. Today, it offers solutions that support everyday communication, business growth, and digital transformation. From connectivity to cloud, data, and advanced technologies, the focus is always on making things simpler and more useful for people.
What truly defines the company is its connection with people. For decades, it has played a role in bringing communities closer, supporting progress, and building trust through reliable services. This sense of responsibility continues to guide how it operates, even as technology keeps evolving.
Working at e& means being part of a place that values steady growth, real impact, and meaningful contribution. It’s not just about keeping up with change—it’s about helping shape it, while staying grounded in the needs of the people it serves every day.
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