Job Description
Working in an Accident & Emergency (A&E) department is unlike any other environment in healthcare. It’s fast, unpredictable, and at times intense—but it’s also one of the most meaningful places to make a difference. As a Patient Care Assistant (PCA), you become an essential support system for both patients and medical staff, helping ensure that care is delivered smoothly and compassionately.
In this role, your day will revolve around attending to patients who may arrive in urgent or distressing situations. You’ll be one of the first points of contact, helping patients feel seen, heard, and cared for during stressful moments. Whether it’s assisting someone onto a wheelchair, guiding them through the triage process, or simply responding quickly to their needs, your presence will matter more than you realize.
You will work closely with nurses and doctors, supporting them by preparing necessary documents, coordinating patient movement for lab tests or imaging, and ensuring that all records are properly filled and organized. Accuracy is important—small details like patient identification and documentation can make a big difference in emergency care.
Another key part of your role will involve mobility assistance. You’ll help patients move safely within the hospital, whether it’s transferring them between beds, assisting with walking, or ensuring they are comfortable while waiting for treatment. Alongside this, you’ll also handle basic administrative tasks such as filing records, completing triage documentation, and ensuring billing forms are properly submitted.
This role requires both energy and empathy. The A&E department can be busy, but it also offers a strong sense of purpose. Every shift brings new challenges, new faces, and opportunities to help people when they need it most.
Salary
- Expected Salary: MYR 2,200 – MYR 3,500 per month
- May vary depending on experience, shift allowances, and hospital policies
Benefits
Working at a well-established hospital like Sunway Medical Centre Velocity comes with several valuable benefits:
- Comprehensive medical coverage for employees
- Opportunities for career growth and internal promotions
- Friendly and professional team environment
- Shift allowances for A&E and night duties
- Access to training and development programs
- Paid annual leave and public holidays
- Exposure to a fast-paced emergency healthcare setting
- Staff discounts on medical services
Requirements
To be considered for this role, candidates should meet the following:
- Minimum SPM Certificate (Diploma in Healthcare is an advantage)
- Prior experience as a clinic nurse or healthcare assistant is a plus
- Fresh graduates and school leavers are encouraged to apply
- Responsible, patient, and willing to learn
- Able to follow SOPs, hospital policies, and instructions carefully
- Physically fit to assist with patient mobility tasks
- Ability to communicate clearly and work in a team
Location
Sunway Medical Centre Velocity Kuala Lumpur
About the Company
Sunway Medical Centre is one of Malaysia’s leading private healthcare institutions, known for its commitment to high-quality patient care and modern medical facilities. Located in the heart of Kuala Lumpur, the Velocity branch is designed to provide accessible and efficient healthcare services to the community.
The hospital focuses on patient-centered care, combining advanced technology with a human approach. Employees are given opportunities to grow, learn, and be part of a system that values both professionalism and compassion.
Working here means being part of a team that aims to improve lives every day—whether through treatment, support, or simple acts of care.
Important Notice
Sunway Medical Centre would like to remind all applicants to stay cautious during the job application process. The hospital does not charge any fees at any stage of recruitment, including interviews, job offers, or documentation.
If you come across anyone asking for payment, travel charges, or claiming to “guarantee” a job on behalf of the hospital, please treat it as a scam. Always apply through official channels and verify information before sharing personal details.
Your safety matters—take a moment to double-check before you proceed.